Order Info

Payment’s

At Wonderfully Woolly, we use a third-party called the Square for payment management. All card details and payments will be processed through the Square. The Square accepts all major credit cards.

For more information about the Square, please follow this link to the Square website.

Products

While every care has been taken to ensure the products are accurately described and photographed, we cannot guarantee that colours will not vary. Colours may appear different in real life.

Shipping

Currently, we provide shipping to the UK and Europe.

For UK mainland, we offer free shipping on all orders over £40 with the code £40+FreeShipp1ng

Orders under £40 to the UK have a shipping fee of £2.95

Orders under £40 to Europe have a shipping fee of £4.95

Refunds and Returns

We take great care with our products, checking and hand-packing all our stock before sending it. Should your order arrive and you find something incorrect or faulty, please contact us and we shall do our best to resolve the issue.

If you were to change your mind about the order,  we offer a 14 day period where you can return the items for a full refund. The products must be in the original packaging and original condition. The cost of postage and packaging will be your responsibility.

For a returns form, please contact us directly. Either use the contact form below, or find more ways of contacting us via the contact page.

For those outside of the UK, terms may differ. Please contact us for assistance.

 

%d bloggers like this: